The cost of developing a new customer is often much more than the cost of serving an old customer.It is worth doing well to do the after-sales service to win the repeat customers.So what kind of after-sales work needs to be done in the road display factory?
After the order is made, the relevant staff should be arranged to do the installation work.After the installation, we will contact the customer for a period of time and ask about the usage. If it is not man-made damage, it can be repaired free of charge during the warranty period.After customer feedback after-sales problem, because as soon as possible to arrange related personnel to after-sales service, the best processed within 24 hours, the tension in the hand and damage under the condition of larger can explain to the customer, and processed in the fastest time.
After the sale of the appropriate customers or visit customers to reflect the exhibition cabinet production company's sense of responsibility also let customers feel that they are cared for.In the booth decoration industry fierce competition in today's customers are very fragile, and very easy to be poked by others.This requires us to maintain good customer relations, to change customers, to have better development.
This article is provided by shenzhen Funroad jewelry display cabinet direct selling manufacturer: 20 years of jewelry store display cabinet design experience, 2018 will help you to rapidly improve the brand value.